Customer Service

Here at JML, we are always happy to help with any query you may have. If you have queries about an order or our service, please do not hesitate to contact us!

At JML, we take our commitment to providing first class customer service very seriously and any one of our customer service agents will always be happy to assist you.

Order Enquiries
If you ordered a product from our website, channels or catalogue and need to amend your order or your order has not been delivered in the expected timeframe, then please email us for a prompt response at 

Alternatively you can call our Singapore’s Customer service operator at +60 16-621 9957.  

JML’s customer service centre opening hours are 9am to 6pm Monday to Friday.


Ways to Shop with JML

At JML, we want to provide you with the most convenient service for you. Here are the ways to buy JML products:

1) from our webstore | (Credit/Debit Card payment only)

2) from our retail partners

JML Direct (M) Snd. Bhd. is part of the JML Group of Companies. (1038499 - T)
Copyright @ 2017 JML Direct (M) Snd. Bhd. All rights reserved.